okbat Terms & Conditions — Please Read Before Using the Platform

1. Acceptance of Terms

By creating an account with okbat, accessing any part of the platform, or placing any bet or wager, you acknowledge that you have reviewed these Terms in full and that you agree to comply with them. These Terms apply to all users of the okbat platform, including visitors, registered players, and VIP members.

These Terms should be read alongside the okbat Privacy Policy and Responsible Gaming Policy, both of which form part of the complete agreement between you and okbat. In the event of any conflict between these Terms and any specific promotion terms, the specific promotion terms will take precedence with respect to that promotion only.

2. Eligibility

To register and use the okbat platform, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

• You must be at least 21 years of age. okbat is a 21+ platform and strictly prohibits use by individuals below this age threshold. Players who misrepresent their age to obtain access will have their accounts permanently closed and any funds held may be forfeited.
• You must be a natural person and not a corporation, trust, partnership, or other legal entity. Corporate accounts are not permitted on okbat.
• You must not be an existing okbat employee, contractor, agent, or an immediate family member of any of the foregoing. Such individuals are not eligible to open a player account or participate in any promotional activity.
• You must use your own personal payment methods (bKash, Nagad, Rocket, or bank account registered in your name) for all deposits and withdrawals. Third-party payment arrangements are not permitted.

3. Account Registration and Security

Each player may hold only one registered account on okbat. Creating multiple accounts — whether under the same name, the same mobile number, the same device, or the same payment method — is a material breach of these Terms and will result in permanent closure of all associated accounts. During registration, you are required to:

• Provide a valid Bangladeshi mobile number that you own and control. This number will serve as your primary account identifier and the channel through which okbat communicates account-critical notifications.
• Set a secure password. You are solely responsible for maintaining the confidentiality of your password. okbat will never ask for your password by phone, chat, or message. If you suspect your account has been accessed without authorisation, contact okbat support immediately.
• Provide accurate personal information. Providing false, misleading, or incomplete registration information is a breach of these Terms and may result in account suspension and forfeiture of any funds held in the account.
• Complete any KYC (Know Your Customer) verification process that okbat requests. KYC verification may be required before a withdrawal request is processed. Required documents typically include a government-issued identity document and proof of the payment method being used.

You are responsible for all activity that occurs under your okbat account. okbat will not be liable for any loss resulting from unauthorised use of your account where you have failed to take reasonable steps to secure your login credentials or have shared them with any third party.

4. Deposits and Withdrawals

okbat processes all transactions in Bangladeshi Taka (BDT). The minimum deposit amount is ৳100. There is no maximum single deposit limit imposed by okbat, though individual payment provider limits may apply. Deposits made through bKash, Nagad, and Rocket are typically credited to your okbat wallet within seconds of the transaction being confirmed by the respective payment provider.

Withdrawals are subject to the following conditions:

• Withdrawals can only be made to the same payment method used to make the most recent deposit. okbat does not process withdrawals to third-party accounts, accounts in other names, or payment methods not registered to the account holder.
• KYC verification must be completed before any withdrawal is processed. If KYC documents have not been submitted or have not yet been approved, withdrawal requests will be placed on hold until verification is successfully completed.
• Withdrawal requests are typically processed within a few hours of submission. In exceptional circumstances — for example, during high-volume periods or where additional verification is required — processing may take up to 72 hours. okbat will notify the player if additional time is required.
• Funds deposited into an okbat account must be wagered at least once before they are eligible for withdrawal, except where okbat expressly states otherwise in the specific terms applicable to a particular deposit method or promotion.

okbat does not charge fees for standard deposits or withdrawals processed through bKash, Nagad, or Rocket. Fees imposed by the payment provider itself are outside okbat's control and may be deducted by the provider before funds reach the player's wallet.

5. Bonuses and Promotions

okbat periodically offers bonuses and promotional incentives to registered players. All bonuses are subject to the specific terms and conditions applicable to each individual promotion, which will be stated at the time the promotion is offered. General conditions applicable to all okbat bonuses include:

• Bonuses are available to eligible registered players only. Players who have breached these Terms or who are subject to account restrictions are not eligible for promotional bonuses.
• All bonuses carry a wagering requirement (rollover) that must be satisfied before any bonus-derived winnings can be withdrawn. The specific wagering requirement applicable to each bonus will be stated in the promotion details.
• Bonuses are non-transferable and cannot be exchanged for cash except in accordance with the applicable wagering requirement terms. Bonuses cannot be transferred between accounts.
• okbat reserves the right to withhold, cancel, or recover any bonus or bonus-derived winnings where it determines, in its reasonable discretion, that the player has engaged in bonus abuse, created multiple accounts to claim bonuses, or used any automated or systematic method to exploit bonus mechanics.

okbat may modify, suspend, or withdraw any ongoing promotion at any time. Players will be notified of material changes to promotion terms with reasonable notice. Seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, or Pohela Boishakh are subject to their own specific terms published at the time of the promotion.

6. Betting and Gaming Rules

The following rules apply to all betting and gaming activity on the okbat platform:

• All bets are final once placed and confirmed. okbat does not accept requests to cancel, modify, or reverse a confirmed bet, except in circumstances where a technical error has materially affected the bet outcome — such circumstances will be reviewed by okbat at its sole discretion.
• okbat uses certified random number generator (RNG) systems for all casino and slot games where outcomes are determined by chance. RNG certification details are available on request from okbat support.
• The use of automated betting software, bots, scripts, or any other automated tools to place bets, predict outcomes, or interact with the platform is strictly prohibited. Accounts found using such tools will be permanently closed without refund.
• Collusion between players — for example, sharing information about live bets in real time with another player who has a related position, or deliberately losing to transfer funds — is prohibited and will result in permanent account closure and forfeiture of all funds.

okbat reserves the right to void bets or withhold payouts where it has reasonable grounds to believe that a bet was placed in connection with match-fixing, insider information, or any other form of sports integrity violation. Such cases will be handled in accordance with okbat's internal investigation procedures.

7. Responsible Gaming

okbat is committed to promoting responsible gaming and providing players with the tools they need to manage their activity. The following responsible gaming tools are available to all registered players and can be activated at any time through the account settings or by contacting okbat support: deposit limits (daily, weekly, and monthly); session time reminders; cooling-off periods (temporary account suspension ranging from 24 hours to 30 days); and permanent self-exclusion.

Once a self-exclusion or cooling-off period is activated, it cannot be reversed before the selected period expires. okbat will not accept deposits, bets, or any other account activity from a player who is subject to an active self-exclusion. If you feel that gambling is becoming a problem for you or someone you know, please contact okbat support immediately and use the Responsible Gaming tools available in your account.

8. Account Suspension and Termination

okbat reserves the right to suspend, restrict, or permanently close a player account at any time and without prior notice where it has reasonable grounds to believe that any of the following has occurred:

• Breach of any provision of these Terms, including but not limited to providing false registration information, creating multiple accounts, or engaging in fraud or collusion.
• Suspected money laundering, suspicious transaction patterns, or any activity that raises concerns under applicable anti-money laundering obligations.
• Use of the platform by a person who does not meet the eligibility requirements set out in Section 2, including age-ineligible individuals.
• Chargebacks or disputed transactions initiated against okbat through a payment provider without first contacting okbat support to resolve the dispute directly.

Upon account closure for cause, okbat may withhold any funds held in the account pending investigation. Where an investigation concludes that no breach has occurred, any legitimately earned funds will be returned to the player via their registered payment method.

9. Intellectual Property

All content on the okbat platform — including but not limited to software, databases, text, graphics, icons, hyperlinks, private information, designs, and all other content — is the property of okbat or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or in any way exploit any of the content on the okbat platform without the prior written consent of okbat.

The okbat brand name, logo, and all associated trademarks are the exclusive property of okbat. Unauthorized use of okbat's trademarks — including use in domain names, social media handles, or any form of impersonation — is prohibited and may result in legal action.

10. Limitation of Liability

To the maximum extent permitted by applicable law, okbat shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or service interruption, even if okbat has been advised of the possibility of such damages.

okbat does not warrant that the platform will be available at all times, error-free, or free from viruses or other harmful components. okbat will use reasonable endeavours to maintain platform availability and to restore service promptly in the event of an outage, but cannot guarantee uninterrupted service given the nature of internet-based systems.

11. Amendments to These Terms

okbat reserves the right to amend, update, or replace these Terms at any time. When material changes are made, okbat will publish the updated Terms on this page with a revised effective date. Where the changes are significant, okbat may also notify registered players via their registered mobile number.

Your continued use of the okbat platform after amended Terms have been published constitutes your acceptance of those amended Terms. If you do not agree with the amended Terms, you must stop using the platform and may close your account by contacting okbat support.

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with applicable laws. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the okbat platform shall first be referred to okbat's customer support team for resolution. okbat is committed to resolving player disputes fairly and promptly. If a dispute cannot be resolved through the support process, the parties agree to seek resolution through good-faith negotiation before pursuing any formal legal remedy. Nothing in this clause limits any statutory rights you may have as a consumer under applicable law.

13. Contact Us

If you have questions about these Terms and Conditions, wish to raise a complaint, or need to contact okbat's support team for any reason, please use the contact details below. Our support team is available 24/7 and typically responds within a few hours.

Email: [email protected]